SHIPPING POLICY

Thank you for choosing spiralimplants.com. We want to provide you with a seamless shopping experience, including efficient and reliable shipping. Please review our Shipping Policy below.

  1. Shipping Methods and Timeframes

1.1 Shipping Methods We offer various shipping methods for your convenience. The available shipping methods may depend on your location and the items in your order. Common shipping methods include:

  • Standard Shipping: Estimated delivery within 7 days.
  • Expedited Shipping: Estimated delivery within 3 days.
  • International Shipping: Estimated delivery times may vary depending on the destination and customs procedures.

1.2 Processing Time After your order is placed and payment is confirmed, our team will process and prepare your order for shipment.

Processing time typically takes 1 Day.

Please note that processing time is separate from shipping timeframes.

1.3 Tracking Information Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.

You can monitor the progress of your shipment through the designated shipping carrier's website using the provided tracking information.

  1. Shipping Costs

2.1 Free shipping for over 1usd.

2.2 Customs and Duties For international orders, additional customs duties, taxes, or fees may be imposed by the destination country's customs authorities. These charges are the responsibility of the recipient and are not included in the shipping fees paid to us.

Please check with your local customs office for more information on applicable fees.

  1. Shipment Delays and Exceptions

3.1 Unexpected Delays While we strive to ensure timely delivery of your order, there may be instances beyond our control that can cause shipment delays. These may include, but are not limited to, weather conditions, natural disasters, customs inspections, or carrier disruptions.

We appreciate your understanding in such situations.

 

  1. Order Tracking and Delivery

4.1 Tracking Updates You can track the status of your shipment using the provided tracking number. Tracking updates will be available on the designated shipping carrier's website. Please allow 24h for the tracking information to be updated after the package is shipped.

4.2 Delivery Attempts The shipping carrier will make delivery attempts based on their standard procedures. If you are not available to receive the package at the provided shipping address, the carrier may leave a delivery notification or attempt delivery on a subsequent day. It is your responsibility to follow the carrier's instructions and arrange for re-delivery or pickup within their specified timeframe.

  1. Contact Us

If you have any questions, comments, or concerns about our Shipping Policy or your shipment, please contact our customer support team. We are here to assist you and provide any necessary support.

By placing an order on Internalhexagon.com, you acknowledge that you have read and understood our Shipping Policy and agree to its terms and conditions.